Earlier this month, close to 900 members and supporters gathered together to to Engage in learning, networking, and sharing the latest in service and innovation.
We Focused on the Resident Experience
Whether we were learning about supporting health and wellness in Improving Quality Outcomes and Applying Resilience Theory & Cognitive Enhancement to Wellness Programming, or improving team member engagement as a way of engaging future residents in Creating a Customer-Centric Sales Culture, Monday’s intensive sessions left us with the tools and ideas we need to deliver excellent care to our residents.
We Learned How to Be Authentic and Make a Difference
Monday’s keynote speaker, Dr. Todd Dewett, taught us why is it important to be open and authentic in work and in life. And during Wednesday’s keynote, Matthew Emerzian showed us how our actions matter, how we can create a legacy worth participating in, and how we can best approach each day day with joy and enthusiasm.
We Took a Deep Dive into Workforce Development
Quality care and service depends on quality employees and during Tuesday and Wednesday, attendees learned how to attract star associates, build great teams, and lead them to excellence in sessions such as Constructing Next-Level Teams, War for Talent, and Master Yourself – Maximize Your Impact.
We Built Relationships and Networks
Whether we were networking with colleagues and exhibitors at the Wine Tasting and Trade Show Lunch, building connections during the educational sessions, or cheering on our favorite “wrestler” at Tuesday night’s special event, we seized every opportunity to grow and strengthen our community of dedicated, caring professionals, and carry this aspirational spirit back to our communities and our residents.
A-Z Bus Sales: Room Keys
ActivCare Living: Lanyards
AmeriPharma: Registration Booth
Blue Willow Systems: Trade Show Luncheon
Care West Insurance Company: Conference App
Douglas Pancake Architects: Name Badges
Ecologically Sounds Medical Services: 1st Cocktail, Tuesday Night Event
HPSI Purchasing Services: On-Site Brochure
KPD Insurance, Inc.: Tuesday Dessert Break
Looking For Care: Monday Dessert Break
OnCourse Learning, formerly Care and Compliance Group: Computer Corner
PharMerica: Wednesday Continental Breakfast
PointClickCare: Exhibit Hall Wine Tasting
Propel Insurance: Tote Bags
Singlepoint Insurance Services: Keynote Speaker
Sodexo Seniors: Registration Booth
WytCote Technologies: Tuesday Continental Breakfast
Yardi Systems, Inc.: Luncheon Speaker
Want more first-rate educational and networking opportunities? Save the date for the 2018 Spring Conference & Trade Show: June 4-6 in Sacramento, CA!